About Us

Payment Options

We accept the following payment methods:
Visa
Mastercard
Discover
Amex
Pay in Store

Areas Served

Our shop serves the following areas:

Lemont, Lockport, Homer Glen, Romeoville, Bolingbrook, Darien, Downers Grove, Westmont, Willow Springs, Hinsdale, Oak Brook, Indian Head Park,  Bedford Park, Bridgeview, Summit, Burbank, Hickory Hills, Willow Springs, Oak Lawn, Orland Park, Darien, Chicago and all surrounding areas.

We also deliver to the following facilities

Alvernia Manor Retirement Home

Carmelite Carefree Village

Franciscan Village

Gerharz Funeral Home

Goodale Memorial Chapel

Holy Family Villa

Lemont Center

Marian Village

Markiewicz Funeral Home

Petkus Funeral Home

Modell Funeral Home

Mother Theresa Home

O'Neil Funeral Home

Timberline Knolls

Victorian Village

Specialty Services

We specialize in the following:

Residential Services

• Weekly flowers
• Custom interior plant designs
• Private parties
• Holiday decor

Corporate Services

• Weekly flowers
• Corporate events
• Corporate gift giving
• Custom interior plant designs
• Gourmet and fruit baskets

Wedding and Events

• Custom wedding floral designs
• Corporate events
• Private events
• Fundrasers

Sympathy Flowers

• For the service and for the home

Contact Information

If you have any questions or need more information, please contact by email contact@royalpetal.com or call us directly at (888)594-6604 or locally at (630)257-0339. We're always here to serve you and make your flower-sending experience a pleasure.

Delivery Policy

A local delivery fee of $10.45 will be added to each order, for each address. (For deliveries outside our local delivery area, this fee of $15.95 is for wire outs.)

U.S. orders may be received at any time during business hours in the recipient's time zone to assure same-day delivery. Orders received after that time will be delivered the following day.

We will do our best to accommodate deliveries at specific times of day, but we cannot guarantee it.

Delivery of orders to rural route addresses or cemeteries cannot be guaranteed.

We will be happy to accept your international orders if you call our shop directly. We are unable to accept international orders over the Internet.

Substitution Policy

Substitutions may be necessary to ensure your arrangement or specialty gift is delivered in a timely manner. The utmost care and attention is given to your order to ensure that it is as similar as possible to the requested item. 

Flowers

In arrangements of assorted flowers, the colors shown online will be used if at all possible, even if this means substituting other kinds of flowers of equal or greater value.

For one-of-a-kind flower arrangements, such as all roses or all lilies, we will make every attempt to match the flower type, but may substitute with another color.

If the floral container shown online is not available, a similar container will be used.

Plants

For green and blooming plants, similar plants may be substituted of equal or greater value.

For one-of-a-kind plants, such as orchids, we will make every attempt to match the plant type, but may substitute with another color.

If the plant container shown online is not available, a similar container will be used.

Specialty Gifts

Specialty gifts may be substituted with another specialty gift of equal or greater value and of similar theme and category.

Balloons

Most hospitals do not allow latex balloons with an arrangement. Mylar balloons may need to be substituted for latex balloons on some orders.

Due to the helium shortage, we cannot promise latex nor mylar helium balloons.

Substitutions for Special Occasions

Due to the importance of delivering orders for special occasions, such as funerals, birthdays, and anniversaries, on specific days, we may make a substitution of equal or greater value to ensure timely delivery, if the flowers you requested are not available, and we are not able to contact you via the phone number(s) or email address you provided us.

No Substitution

Please be advised, during your check out process if you choose to specify "No Substitutions" on your product and there are any difficulties making the product exactly as pictured we will contact you as quickly as we possibly can, but this may delay your delivery.

*If a flower is unavailable, we will substitute it of the same monetary value and in a similar style. Please note there may be slight variances in color. 

Privacy Policy

This privacy statement has been created in order to demonstrate our firm commitment to protecting customer privacy.

Information We Collect

If you open an account on our site or make a purchase, we need your contact information including your name, e-mail address and mailing address to complete your transaction.

When you visit our website, we also collect some basic information that does not identify individual users. We use this information to determine our users demographics and interests, so that we can better understand and serve our users.

"Cookies"

Cookies are small files which store certain information about your activity on the website and are stored on your computers hard drive. Our cookies do not contain any personally identifying information. We use cookies to let us know that you are a prior customer, so that you dont have to reenter information you gave us on your prior visits. Most web browsers automatically accept cookies, but most allow you to instruct your browser to prevent the use of cookies. However, if you disable cookies, you will not be able to use certain features of this website.

Our Use and Disclosure of Your Information

When opening an account or making a purchase, you have an opportunity to opt-in or opt-out from receiving emails from us. If you opt-in to receive information from us, we may use your purchase history, contact information and other registration information to provide you with more relevant information and email content. We may send emails to our users regarding changes in our services or other information we believe will be of interest to our users. If you prefer not to receive these emails, you can send us an email with the subject line no emails or reply to our email with the subject line no emails.

If you send us personal correspondence, such as emails or letters, or if other users or third parties send us correspondence about your activities on our site, we may collect such information. We may use that information and other information that we obtain from your use of our site to resolve disputes, troubleshoot problems and enforce our agreement for Terms of Use.

We may share aggregate statistics about our sales, traffic patterns and related site information with other businesses, but these statistics will include no personally identifying information.

We may share your information with Teleflora and other reputable vendors for the purpose of sending out special offers via email and/ or in connection with the services provided by our site such as the delivery of flowers. Your information will not be shared for any other purpose and will be kept secured.

We cannot ensure that all of your private communications and other personally identifiable information will never be disclosed in ways not otherwise described in this Privacy Statement. For example, we may be required to disclose information to the government or third parties under certain circumstances, or third parties may unlawfully intercept or access transmissions or private communications. We can (and you authorize us to) disclose any information about you to law enforcement or other government officials as we, in our sole discretion, believe necessary or appropriate in connection with an investigation of fraud, intellectual property infringements, or other activity that may be illegal or may expose us to legal liability.

Security

This site has security measures in place to protect the loss, misuse and alteration of the information under our control.

All user credit card information is securely communicated using secure socket layer (SSL) software, which is the industry standard and among the best software available for secure commerce transactions.

All user information stored on our server is stored in an encrypted format. Notwithstanding these efforts, we caution you that perfect security does not exist on the Internet.

Linked Sites

If this site contains any links to other websites, we are not responsible for the privacy practices or the content of such websites.

Changes to Privacy Statement; Consent

We may update this Privacy Statement from time to time. You should check this page periodically for changes. By using our site, you consent to the collection and use of your information by us as described in this Privacy Statement.

Questions and Comments

We welcome your questions and comments about this Privacy Statement.