About Us
Contact Us
About the Company
Royal Petal floral boutique is all about the creation of exquisite floral arrangements to enhance every kind of occasion. Royal Petal is a premier, full-service, everyday floral and event company committed to offering distinctive floral designs taking into consideration the venue, season, as well as each client’s individual personality. We have an absolute passion for fresh flowers which adds the finishing touch, drama, and color to any occasion.
Each and every piece we create is different and unique and reflects your personal style and taste. With a full menu of everyday and corporate floral services, we sustain and refresh the beauty of your working world. From stunning weekly flower deliveries, and holiday decor installations, to lush interior and exterior plants-capes, our team designs spaces in keeping your company brand and vision. You will meet with a professional certified floral designer to customize your individual design. Consultations are always complimentary and are by appointment.
We are committed to offering only the finest floral arrangements and gifts, backed by service that is friendly and prompt. Because all our customers are important, our professional staff is dedicated to making your experience a pleasant one. That is why we always go the extra mile to make your floral gift and event perfect.
Contact Us
Royal Petal
188 E Wend St
Lemont,IL 60439
Store Hours:
Mon - Fri: 10am - 5pm
Sat: 10am - 1pm
Sun: Closed
Holiday Hours: 8am - 8pm
To help assure on-time delivery during the busy holiday season, place your order at least two days prior to the following major holidays: Thanksgiving Day, Christmas Day, New Year's Day, Valentine's Day, Easter, Administrative Professionals Week, Mother's Day, Memorial Day, Father's Day, Independence Day and Labor Day.
Our shops will always be closed on the following holidays: Christmas Day, New Year’s Day, and Independence Day.
Payment Options
We accept the following payment methods:
Visa
Mastercard
Discover
Amex
Pay in Store
Areas Served
Our shop serves the following areas:
Lemont, Lockport, Homer Glen, Palos Park, Romeoville, Bolingbrook, Darien, Downers Grove, Westmont, Willow Springs, Hinsdale, Oak Brook, Indian Head Park, Bedford Park, Bridgeview, Summit, Burbank, Hickory Hills, Willow Springs, Oak Lawn, Orland Park, Darien, Chicago, and all surrounding areas.
We also deliver to the following facilities
Alvernia Manor Retirement Home
Carmelite Carefree Village
Franciscan Village
Gerharz Funeral Home
Goodale Memorial Chapel
Holy Family Villa
Lemont Center
Marian Village
Markiewicz Funeral Home
Petkus Funeral Home
Modell Funeral Home
Mother Theresa Home
O'Neil Funeral Home
Timberline Knolls
Victorian Village
Specialty Services
We specialize in the following:
Residential Services
- Weekly flowers
- Custom interior plant designs
- Private parties
- Holiday decor
Corporate Services
- Weekly flowers
- Corporate events
- Corporate gift giving
- Custom interior plant designs
- Gourmet and fruit baskets
Wedding and Events
- Custom wedding floral designs
- Corporate events
- Private events
- Fundrasers
Sympathy Flowers
- For the service and for the home
Contact Information
If you have any questions or need more information, please contact by email contact@royalpetal.com or call us directly at (888)594-6604 or locally at (630)257-0339. We're always here to serve you and make your flower-sending experience a pleasure.
Delivery Policy
A local delivery fee of $10.45 will be added to each order, for each address. (For deliveries outside our local delivery area, this fee of $15.95 is for wire outs.)
U.S. orders may be received at any time during business hours in the recipient's time zone to assure same-day delivery. Orders received after that time will be delivered the following day.
We will do our best to accommodate deliveries at specific times of day, but we cannot guarantee it.
Delivery of orders to rural route addresses or cemeteries cannot be guaranteed.
We will be happy to accept your international orders if you call our shop directly. We are unable to accept international orders over the Internet.
Substitution Policy
Substitutions may be necessary to ensure your arrangement or specialty gift is delivered in a timely manner. The utmost care and attention is given to your order to ensure that it is as similar as possible to the requested item.
Flowers
In arrangements of assorted flowers, the colors shown online will be used if at all possible, even if this means substituting other kinds of flowers of equal or greater value.
For one-of-a-kind flower arrangements, such as all roses or all lilies, we will make every attempt to match the flower type, but may substitute with another color.
If the floral container shown online is not available, a similar container will be used.
Plants
For green and blooming plants, similar plants may be substituted of equal or greater value.
For one-of-a-kind plants, such as orchids, we will make every attempt to match the plant type, but may substitute with another color.
If the plant container shown online is not available, a similar container will be used.
Specialty Gifts
Specialty gifts may be substituted with another specialty gift of equal or greater value and of similar theme and category.
Balloons
Most hospitals do not allow latex balloons with an arrangement. Mylar balloons may need to be substituted for latex balloons on some orders.
Due to the helium shortage, we cannot promise latex nor mylar helium balloons.
Substitutions for Special Occasions
Due to the importance of delivering orders for special occasions, such as funerals, birthdays, and anniversaries, on specific days, we may make a substitution of equal or greater value to ensure timely delivery, if the flowers you requested are not available, and we are not able to contact you via the phone number(s) or email address you provided us.
No Substitution
Please be advised, during your check out process if you choose to specify "No Substitutions" on your product and there are any difficulties making the product exactly as pictured we will contact you as quickly as we possibly can, but this may delay your delivery.
*If a flower is unavailable, we will substitute it of the same monetary value and in a similar style. Please note there may be slight variances in color.